Join your local Apple experts and become one of the family.
Working at Stormfront
We love all things Apple. Helping our customers discover which Mac, iPhone, Watch or iPad is right for them is our passion. We get to show off the coolest items everyday to thousands of people.
We teach customers new skills to help get the most from their new device and, should things go wrong, we will always try our best to get the device repaired and back to the customer as soon as we can.
Stormfront is the UK's largest Apple Premium Reseller. A distinguished accreditation from Apple which means we are recognised to offer a fantastic customer focused environment in which people can get their hands on the full range of Apple products.
Our staff are true believers in offering a fantastic service, backed up by a depth of knowledge and understanding of Apple products that can really enrich people's lives.
If this sounds like a place you would like to work, and you can demonstrate your passion, knowledge, and determination, then we would like to hear from you.
About Our Company
We opened our first Apple Premium Reseller store in November 2007. Since then we have grown to 23 stores nationwide making us the largest Apple Premium Reseller in the UK. We employ over 300 people across our 23 retail stores and our Head Office. Our aim is to share our enthusiasm and passion for all things Apple with our customers ensuring they have the very best experience every time they visit one of our stores.
What Is an Apple Premium Reseller?
The Apple Premium Reseller (APR) accreditation is a seal of approval from Apple recognising a company for consistently delivering the premium customer experience you would associate with the Apple brand. There are now over 2,000 APR stores globally with each location designed, monitored and supported by Apple HQ in Cupertino, California.
Apple Premium Resellers operate within strict guidelines set out by Apple. The entire Apple product range is available and all staff are required to meet standards set by Apple in product knowledge, support and customer experience.
Why our Customers choose Stormfront
We believe in the Apple brand 100% and are so confident in the quality of products we sell that we offer all our customers a 3 year guarantee on their Apple products at no extra cost click here to learn more.
We are also the only retail company to offer 10 months interest free finance on new Mac purchases all year around.
Our Personal Trainer membership gives customers who want to get the most out of their new device the chance to access to unlimited friendly and flexible training with one of our in-store experts for just £79 per year.
We also have an award winning service department who can help diagnose and fix any problems that may arise across the entire Apple range.
23
STORES
Stormfront is the largest Apple Premium Reseller in the UK with 23 stores nationwide.
3.1
MILLION
Stormfront helped 3.1 million people buy, explore, or repair their Apple devices last year.
Employee Benefits
Fantastic discounts
Pension scheme
Flexible working hours
Staff incentives
Join our retail team and become an Apple expert.
The team at Stormfront is hugely diverse. Whether your strengths lie in technical knowledge or your people skills, if you’re enthusiastic about everything that you do, then a job at Stormfront could be the perfect place for you.
Your Stormfront career starts here. Choose your new role below.
Part Time Store Team Member
As a Part Time Store Team Member you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: Gerardo
Store: Wimbledon
Worked at Stormfront since: 2014
Why did you choose Stormfront?
I joined Stormfront because I love tech, in particular Apple products. The job would also allow me to meet new people everyday which is something I really enjoy.
What has been your best experience at Stormfront?
My best experience while working at Stormfront is teaching my Personal Trainer customers. I love spending time with them and getting to know them all.
Tell us something about yourself:
Outside of work I enjoy gaming and spending time with my wife. I also have another job as a hairdresser and so split my time between that and working at Stormfront. My real passion is technology.
Full Time Store Team Member
As a Full Time Sales Adviser you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: Heather
Store: Canterbury
Worked at Stormfront since: 2015
Why did you choose Stormfront?
I joined stormfront as I have an engineering background and a strong passion for Apple Products. I want to share that passion and knowledge with customers so they can enjoy their products and ensure their time in the store is a positive and informative experience.
What has been your best experience at Stormfront?
Sharing moments with customers through personal training. When in their lesson they will FaceTime or email family that they haven't spoken to in many years; it is so endearing to see these moments happen seeing them reconnect with their loved ones.
Tell us something about yourself:
Outside of work I spend a lot of time creating and editing gaming content and attending gaming conventions!
Floor Manager
Be a champion for your staff.
Apply NowJob Summary
Ensuring that your local Stormfront store flourishes requires a wide range of leadership skills, and as our Assistant Store Leader, you will be an expert at all of them.
Within your stores fast paced, rewarding environment you will remain composed and learn from each new challenge that you come across.
You will provide support with the creation and inspiration of a diverse sales team, driving them to deliver exceptional customer service at all times. You will co-ordinate your team on behalf of the Store Leader ensuring that our customers are able to learn new skills, receive support and purchase our products.
Ultimately you will ensure that your store provides the experience your customers expect from their local Apple experts,…and then exceed it.
Key Qualifications
With at least 2 years of proven experience at leading sales team, driving positive customer experiences, creating teams and cultivating customer loyalty will be second nature for you.
You will possess strong communication skills enabling you to effectively articulate Stormfront's vision to your team and customers.
You will thrive under pressure in our constantly changing retail environment, remaining composed, flexible and adept at multi-tasking. Leading a team of Apple experts whilst supporting the Store Leader will be second nature for you.
Description
As Assistant Team Leader, your role is pivotal in the success of your store. Liaising closely with the Store Leader and Head Office you will excel at achieving exceptional store sales and cultivating positive customer feedback.
Above all else you will be a professional, and able to lead by example. You will ensure that every customer who enters your store wouldn’t hesitate to return in the future.
Additional Requirements
- Experienced leader within a retail environment
- An advocate of the Apple Brand
- Engaging, with an ability to coach and lead a busy store
- Friendly, enthusiastic and a great sense of humour
- Proven ability to show previously exceeded sales targets
- Organised with excellent time management skills
- Flexible with your schedule as your hours will be based on business needs
Apply Now
Current Staff Profile
Name: Amanda
Store: Carlisle
Worked at Stormfront since: 2011
Why did you choose Stormfront?
I have a great interest in Apple products and I thought it would be great to sell a product that I had confidence in.
What has been your best experience at Stormfront?
There are two main moments. When I was promoted from Full Time Store Team Member to Assistant Manager made me feel extremely proud of myself. Also, as a store we won the Carlisle Living Award, voted for by the public, for Best Retail Team in the town.
Tell us something about yourself:
Outside of work I hope to one day open an animal refuge centre as animals are a big part of my life.
Store Leader
Anyone can be a Manager. We want Leaders.
Apply NowJob Summary
You are the champion for your store. Overall, you are responsible for ensuring your store exceeds targets and maintains the high standards as befitting of an Apple Premium Reseller.
You will monitor the resources available, track store contribution and work with your Area Manager to maximise the full potential that your SFT members and store can offer.
The Store Leader is responsible for translating the commercial objectives of the business to the Shop Floor Team (SFT).
Personal Specification
- You will be commercially savvy with the personal drive to ensure that your store is the best in the company.
- You must possess analytical skills in order that you are able to convert data into maximum profit and opportunities at all times.
- You are able to train, coach and lead your SFT confidently.
- Good working knowledge of the ‘Sales of Goods Act’ and thorough knowledge of the ‘Stormfront Sales and Returns Terms & Conditions’.
Managerial
- Translate the weekly targets into weekly objectives for your SFT.
- Overall responsibility for store contribution by optimising use of resources - store hours, green zone and marketing.
- Ensure store exceeds the minimum requirements of the ‘Apple Premium Reseller’ program and ‘Stormfront Perfect Store’ which are audited regularly. Specifically store merchandising, mystery shop and SFT training via SEED, in store and classroom based courses.
- Participate in daily conference calls and brief the SFT accordingly.
Store Administration
- Ensure the day to day administration of the store is completed accurately.
- Head Office ‘ACTION’ requests are completed within specific and/or reasonable time scales.
- The following regular administrative tasks must be monitored and processed within agreed time-scales; Stock rotations, price updates, faulty/DOA returns, demo and internal stock management, SFT rotas, PersonalTrainer SFT schedules, booking of courier deliveries, creating stock returns, returning service repairs accurately, in-house repairs dealt with accurately and securely, iOS repairs, education paperwork completed and filed.
- Responsible for all HR duties specifically; return to work interviews, 6 month probationary reviews, one to one reviews, disciplinary hearings, exit interviews, conducting of SFT recruitment interviews, SFT departure procedure, SFT training and development.
- Manage all SFT according to employment legislation and company policies.
Apply Now
Current Staff Profile
Name: Joe
Store: Romford
Worked at Stormfront since: 2016
Why did you choose Stormfront?
The way the stores were laid out. Always appealing and welcoming. Could tie my previous experience in retail management with Stormfront’s to create some retail magic.
What has been your best experience at Stormfront?
Going to head office, going to Carlisle and Meeting the team. Other managers and members of the team have helped me settle in. No matter where they are in the country, everyone is welcoming and willing to share their knowledge of the business to help.
Tell us something about yourself:
I have a real passion for old VW’s and have done work for the VW Audi group and am originally a diesel engineer by trade.
Casual Store Team Member
As a Part Time Store Team Member you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: Heather
Store: Canterbury
Worked at Stormfront since: 2015
Why did you choose Stormfront?
I joined stormfront as I have an engineering background and a strong passion for Apple Products. I want to share that passion and knowledge with customers so they can enjoy their products and ensure their time in the store is a positive and informative experience.
What has been your best experience at Stormfront?
Sharing moments with customers through personal training. When in their lesson they will FaceTime or email family that they haven't spoken to in many years; it is so endearing to see these moments happen seeing them reconnect with their loved ones.
Tell us something about yourself:
Outside of work I spend a lot of time creating and editing gaming content and attending gaming conventions!