Join your local Apple experts and become one of the family.
Working at Stormfront
We love all things Apple. Helping our customers discover which Mac, iPhone, Watch or iPad is right for them is our passion. We get to show off the coolest items everyday to thousands of people.
We teach customers new skills to help get the most from their new device and, should things go wrong, we will always try our best to get the device repaired and back to the customer as soon as we can.
Stormfront is the UK's largest Apple Premium Reseller. A distinguished accreditation from Apple which means we are recognised to offer a fantastic customer focused environment in which people can get their hands on the full range of Apple products.
Our staff are true believers in offering a fantastic service, backed up by a depth of knowledge and understanding of Apple products that can really enrich people's lives.
If this sounds like a place you would like to work, and you can demonstrate your passion, knowledge, and determination, then we would like to hear from you.
About Our Company
We opened our first Apple Premium Reseller store in November 2007. Since then we have grown to 23 stores nationwide making us the largest Apple Premium Reseller in the UK. We employ over 300 people across our 23 retail stores and our Head Office. Our aim is to share our enthusiasm and passion for all things Apple with our customers ensuring they have the very best experience every time they visit one of our stores.
What Is an Apple Premium Reseller?
The Apple Premium Reseller (APR) accreditation is a seal of approval from Apple recognising a company for consistently delivering the premium customer experience you would associate with the Apple brand. There are now over 2,000 APR stores globally with each location designed, monitored and supported by Apple HQ in Cupertino, California.
Apple Premium Resellers operate within strict guidelines set out by Apple. The entire Apple product range is available and all staff are required to meet standards set by Apple in product knowledge, support and customer experience.
Why our Customers choose Stormfront
We believe in the Apple brand 100% and are so confident in the quality of products we sell that we offer all our customers a 3 year guarantee on their Apple products at no extra cost click here to learn more.
We are also the only retail company to offer 10 months interest free finance on new Mac purchases all year around.
Our Personal Trainer membership gives customers who want to get the most out of their new device the chance to access to unlimited friendly and flexible training with one of our in-store experts for just £79 per year.
We also have an award winning service department who can help diagnose and fix any problems that may arise across the entire Apple range.
23
STORES
Stormfront is the largest Apple Premium Reseller in the UK with 23 stores nationwide.
3.1
MILLION
Stormfront helped 3.1 million people buy, explore, or repair their Apple devices last year.
Employee Benefits
Fantastic discounts
Pension scheme
Flexible working hours
Staff incentives
Join our retail team and become an Apple expert.
The team at Stormfront is hugely diverse. Whether your strengths lie in technical knowledge or your people skills, if you’re enthusiastic about everything that you do, then a job at Stormfront could be the perfect place for you.
Your Stormfront career starts here. Choose your new role below.
Part Time Store Team Member
As a Part Time Store Team Member you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: Ryan
Store: Dundee
Worked at Stormfront since: 2016
Why did you choose Stormfront?
I chose Stormfront because I am very passionate about Apple products and love technology, I also love meeting new people. This job would allow me to use them everyday. learn more about them and meet new people everyday.
What has been your best experience at Stormfront?
My best experience while working at Stormfront is definitely all the colleagues I have had the pleasure of meeting and working with. Also, all of the customers I have met and the Personal Training customers.
Tell us something about yourself:
I am a huge lover of festivals and holidaying, I never turn down a social event or the opportunity to make new memories and meet new people. I also really enjoy lifting weights and working out in my spare time.
Full Time Store Team Member
As a Full Time Sales Adviser you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: Ed
Store: Carlisle
Worked at Stormfront since: 2011
Why did you choose Stormfront?
Having started using Apple computers since an early teen. I have seen the amazing things they have created and developed over the years that have simply changed the world we live in. I want to share my knowledge with customers on how to fully enjoy their Apple products and how they can enrich their lives
What has been your best experience at Stormfront?
There are two for me; Being with customers in personal training sessions and seeing their eyes light up when you get to show them something that wows them and will be extremely useful in their everyday lives.
Also being nominated and winning two Carlisle Living Awards in two years for Best Retail Service and Best Retail Team, voted for by the public.
Tell us something about yourself:
I'm pretty good at ten pin bowling (I have my own custom bowling ball) and putting screen protectors on by hand.
Floor Manager
Be a champion for your staff.
Apply NowJob Summary
Ensuring that your local Stormfront store flourishes requires a wide range of leadership skills, and as our Assistant Store Leader, you will be an expert at all of them.
Within your stores fast paced, rewarding environment you will remain composed and learn from each new challenge that you come across.
You will provide support with the creation and inspiration of a diverse sales team, driving them to deliver exceptional customer service at all times. You will co-ordinate your team on behalf of the Store Leader ensuring that our customers are able to learn new skills, receive support and purchase our products.
Ultimately you will ensure that your store provides the experience your customers expect from their local Apple experts,…and then exceed it.
Key Qualifications
With at least 2 years of proven experience at leading sales team, driving positive customer experiences, creating teams and cultivating customer loyalty will be second nature for you.
You will possess strong communication skills enabling you to effectively articulate Stormfront's vision to your team and customers.
You will thrive under pressure in our constantly changing retail environment, remaining composed, flexible and adept at multi-tasking. Leading a team of Apple experts whilst supporting the Store Leader will be second nature for you.
Description
As Assistant Team Leader, your role is pivotal in the success of your store. Liaising closely with the Store Leader and Head Office you will excel at achieving exceptional store sales and cultivating positive customer feedback.
Above all else you will be a professional, and able to lead by example. You will ensure that every customer who enters your store wouldn’t hesitate to return in the future.
Additional Requirements
- Experienced leader within a retail environment
- An advocate of the Apple Brand
- Engaging, with an ability to coach and lead a busy store
- Friendly, enthusiastic and a great sense of humour
- Proven ability to show previously exceeded sales targets
- Organised with excellent time management skills
- Flexible with your schedule as your hours will be based on business needs
Apply Now
Current Staff Profile
Name: Emily
Store: York
Worked at Stormfront since: 2014
Why did you choose Stormfront?
I chose Stormfront because I am really passionate about the Apple brand. Having the opportunity to work in such a driven management team where help and support is only a phone call away makes me very proud to work for Stormfront.
What has been your best experience at Stormfront?
There are quite a few! Being promoted and winning the Christmas competition last year!
Tell us something about yourself:
I want to run a 10k for charity next year and now that it's on a website I really have to do it!
Store Leader
Anyone can be a Manager. We want Leaders.
Apply NowJob Summary
You are the champion for your store. Overall, you are responsible for ensuring your store exceeds targets and maintains the high standards as befitting of an Apple Premium Reseller.
You will monitor the resources available, track store contribution and work with your Area Manager to maximise the full potential that your SFT members and store can offer.
The Store Leader is responsible for translating the commercial objectives of the business to the Shop Floor Team (SFT).
Personal Specification
- You will be commercially savvy with the personal drive to ensure that your store is the best in the company.
- You must possess analytical skills in order that you are able to convert data into maximum profit and opportunities at all times.
- You are able to train, coach and lead your SFT confidently.
- Good working knowledge of the ‘Sales of Goods Act’ and thorough knowledge of the ‘Stormfront Sales and Returns Terms & Conditions’.
Managerial
- Translate the weekly targets into weekly objectives for your SFT.
- Overall responsibility for store contribution by optimising use of resources - store hours, green zone and marketing.
- Ensure store exceeds the minimum requirements of the ‘Apple Premium Reseller’ program and ‘Stormfront Perfect Store’ which are audited regularly. Specifically store merchandising, mystery shop and SFT training via SEED, in store and classroom based courses.
- Participate in daily conference calls and brief the SFT accordingly.
Store Administration
- Ensure the day to day administration of the store is completed accurately.
- Head Office ‘ACTION’ requests are completed within specific and/or reasonable time scales.
- The following regular administrative tasks must be monitored and processed within agreed time-scales; Stock rotations, price updates, faulty/DOA returns, demo and internal stock management, SFT rotas, PersonalTrainer SFT schedules, booking of courier deliveries, creating stock returns, returning service repairs accurately, in-house repairs dealt with accurately and securely, iOS repairs, education paperwork completed and filed.
- Responsible for all HR duties specifically; return to work interviews, 6 month probationary reviews, one to one reviews, disciplinary hearings, exit interviews, conducting of SFT recruitment interviews, SFT departure procedure, SFT training and development.
- Manage all SFT according to employment legislation and company policies.
Apply Now
Current Staff Profile
Name: Oliver
Store: Huddersfield
Worked at Stormfront since: 2012
Why did you choose Stormfront?
I was looking for somewhere where I can use my knowledge and passion for Apple products and turn it into a career.
What has been your best experience at Stormfront?
Developing my team and the store to enable us to offer our customers the best experience when visiting the Huddersfield store. My store won a company wide competition which got me a once in a lifetime experience trip to Las Vegas CES conference.
Tell us something about yourself:
I'm your typical Dad! I love spending time with my family and making terrible Dad jokes wherever possible. I have a huge interest in all things gadgets, whether it's the latest video camera or drone, I want it!
Casual Store Team Member
As a Part Time Store Team Member you are the heartbeat of Stormfront.
Apply NowJob Summary
You will cultivate a friendly environment, greeting every customer as you would wish to be greeted. You excel at meeting every customer's needs and enjoy providing tailor-made advice and support to who will soon become your loyal customers.
You will occupy the enviable position of being the first to learn about new apple products and initiatives and the excitement will drive you to share knowledge with your team members and customers alike. You will be extremely driven to exceed performance goals and will whilst demonstrating your personal ethos of ‘no limits’. Above all else you will ensure that every customer has a fantastic experience when they walk into your store.
Key Qualifications
You will be warm, friendly, and engaging with a unique ability to connect on a personal level with a wide variety of customers to your store. Your great communication skills and confidence enable you to be just as at home with presenting to a small group of people as with an individual customer.
Naturally, you will possess a deep-rooted passion for technology, particularly Apple products, and a genuine enthusiasm to learn about new products and features.
Description
Operating at the core of our business, you provide customers with their first impression of Stormfront, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support.
Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.
Additional Requirements
- Passionate about Apple and excited to share it with others
- Warm, friendly and able to engage with our customers
- Great sales person with strong people and communication skills
- Approachable, empathetic, with an ability to listen carefully
- Team player who can think on your feet
- Presentable, enthusiastic and friendly
- Flexible with schedules as hours will be based on business needs
Apply Now
Current Staff Profile
Name: James
Store: York
Worked at Stormfront since: 2017
Why did you choose Stormfront?
I chose Stormfront because it allowed me to mix my love of Apple and technology with a very close-knit team, allowing me to not only work on the shop floor but also repairing Macs, iPhones and iPads.
What has been your best experience at Stormfront?
The best experiences I have had at Stormfront have been during my Personal Trainer sessions where I have been able to show customers that their device can actually do a lot more than they thought; introducing them to a new feature they will use every day.
Tell us something about yourself:
Outside of work I am at the University of York studying Interactive Media. Here I also participate in a charity society, York Marrow which is part of Anthony Nolan helping to treat those with blood diseases. I also do graphic and web design for clients to further boost my course.